Canadian Heritage
Where can I find information on the National Anthem: O Canada?
+ For the official lyrics of “O Canada” and the history of the National Anthem, click here.
Children and Students
What student loan programs are available to me?
+ Student Financial Assistance, including loans and grants, is available to eligible students through provincial, territorial and federal governments.
Click here to find out more.
What government services are available for children?
+ View the online edition of Services for Families and Children.
Where can I find information on Canadian universities?
+ Everything you’ve ever wanted to know about Canadian Universities. Information about facilities, services and academic programs as well as links, expert information and statistics – it’s all here.
Employment
How do I apply for Employment Insurance (EI)?
+ Apply on-line or contact the EI section of Human Resources Development Canada
How do I find a job?
+ View the Government of Canada Jobs, Workers, Training & Careers web page
How do I start a business?
+ Click here to find helpful hints on starting a small business.
Government
Where can I find information about the Government of Canada?
+ Phone 1-800-O-Canada (1-800-622-6232) or visit www.gc.ca
How do I replace lost ID cards?
+ The Government of Canada has a list of helpful hints on which agencies you should contact, and how to contact each one
How do I obtain a Social Insurance Number (SIN)?
+ The Social Insurance Number (SIN) is a nine-digit number used in the administration of various Canadian government programs. You will require a SIN to work in Canada or to receive government benefits.
Where on the Internet can I find more information about the Ontario provincial government?
+ Please click here to visit www.gov.on.ca.
Where can I find web site addresses for the Government of Canada?
+ Click here for the web site addresses of federal government departments.
Health and Safety
Where can I find advisories on food, drugs, medical services, natural health products and consumer products?
+ Health Canada helps protect Canadians from potential health hazards by releasing warnings/advisories on food, drugs, medical devices, natural health products and consumer products.
Where can I find information on Public Safety in Canada?
+ Click here for up to date information on Public Safety in Canada.
Immigration
How do I find out about immigrating to Canada / studying in Canada?
+ Immigrating | Studying
What should I do if my Permanent Resident Card (PR Card) is lost, stolen, destroyed or I never received it?
+ If your card has been lost, stolen, destroyed or was never received, you should contact the PR Card Call Centre immediately.
I am not a Canadian resident. How do I apply for a permanent residence card?
+ Application and information kits for existing permanent residents are available on the Citizenship and Immigration Canada web site. The application kit explains the documents you require, how to fill out the application and where you should send it for processing.
How do I apply for Canadian Citizenship?
+ Are you a permanent resident? Have you lived in Canada for three years or more? You may be ready to become a Canadian citizen. Click here to read about the steps you must take to become a Canadian citizen.
Parliament
Where can I obtain information about the Prime Minister? How do I contact the Prime Minister?
+ You can find information on the Prime Minister and the Cabinet Members by visiting www.pm.gc.ca.
Where can I obtain information about the Leader of the Official Opposition? How do I contact the Leader of the Official Opposition?
+ You can find information on the Leader of the Official Opposition by visiting here and here.
How can I obtain information on Canada’s Parliament?
+ The Parliamentary Internet web site, created and maintained jointly by the Senate, the House of Commons and the Library of Parliament, offers information on Canada’s Parliament.
How do I find my Member of Parliament if I do not live in Ottawa South?
+ Find your Member of Parliament using your postal code.
How do I get more information about any Senator or Member of Parliament?
+ Visit parl.gc.ca for information on current and historical Senators and Members of Parliament.
Seniors and Retirement
Where can I find information and services that are relevant to seniors 55 ?
+ Seniors Canada On-line provides access to information and services offered to seniors, their families, caregivers and supporting service organizations.
How do I apply for the Canadian Pension Plan retirement pension or other benefits under the plan?
+ Visit Social Development Canada (SDC) for information on Canada’s Retirement Income System: The Canada Pension Plan.
What is the Old Age Security Program?
+ The Old Age Security program is one of the cornerstones of Canada's retirement income system. Benefits include the basic Old Age Security pension, the Guaranteed Income Supplement and the Allowance. After briefly describing the program's history and overall features, each of the specific benefits is described in turn.
What are Canada Pension Plan survivor benefits and how can I apply?
+ Canada Pension Plan survivor benefits are paid to a deceased contributor's estate, surviving spouse or common-law partner and dependent children. There are three types of benefits.
- The death benefit is a one-time payment to, or on behalf of, the estate of a deceased Canada Pension Plan contributor;
- The survivor's pension is a monthly pension paid to the surviving spouse or common-law partner of a deceased contributor;
- The children's benefit is a monthly benefit for dependent children of a deceased contributor.
Click here to learn more about the Canada Pension Plan survivor benefits.
Taxes
Can I file my taxes on-line?
+ The Canadian Revenue Agency offers electronic services to individuals and to businesses
Travel
How do I apply for a Passport?
+ If you are planning a trip abroad or even to the United States, it is extremely important to have a Canadian passport as proof of citizenship and residency in Canada.
For information on how to obtain a passport, please visit one of the regional passport offices or download an application
Note: Urgent or express services are available for emergency or compassionate reasons on a case-by-case basis. These services are available only for those applicants who can apply in person at a regional office and who provide proof to justify the urgency.
How do I get advice for international travellers?
+ View the Department of Foreign Affairs Travel Reports web page
I want to see more of Canada. Where should I go?
+ Find travel information relevant to Canada’s many beautiful attractions.
How can I plan to visit some of Canada’s National Parks and Historic Sites?
+ Parks Canada Vacation Planners assist you in planning a visit to Canada’s National Parks and National Historic Sites.
What should I do if I lose my passport while travelling abroad?
+ The Passport Office provides travel tips for lost or stolen passports and travel documents.
Other
How do I find a postal code on-line?
+ The Canada Post web site can help you properly address mail. Click here to search for a postal code.
Click here for additional Frequently Asked Questions offered on the Government of Canada website.